PRIVACY POLICY

Welcome to L’agence Hendrix Inc. (“the Agency”, “we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.

 

By accessing our website or providing your personal information, you agree to the practices described in this Policy. If you do not agree with this Privacy Policy, please discontinue using our site or services.

1. Company Information L’agence Hendrix Inc.Montreal, Quebec, CanadaEmail: info@lagencehendrix.comWebsite: www.lagencehendrix.com L’agence Hendrix Inc. operates as a creative and strategic consultancy offering marketing strategy, brand positioning, creative direction, campaign development, and related advisory services.

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2. Information We Collect

 

We may collect the following types of information:

 

a. Personal Information

When you contact us, subscribe to our newsletter, or request services, we may collect:

 

• Name, company name, and title

• Email address, phone number, or other contact details

• Billing and payment information (for clients)

• Any other information you voluntarily provide to us

 

b. Non-Personal Information

When you visit our website, we may automatically collect:

 

• Browser type and version

• Device and operating system

• IP address and geographic location

• Pages visited, time spent on site, and referring URLs

 

We may also use cookies, pixels, and analytics tools (such as Google Analytics or Meta Pixel) to enhance user experience and measure performance.

 

 

3. How We Use Your Information

 

We use collected information to:

 

• Provide, operate, and improve our services

• Communicate with clients and respond to inquiries

• Send newsletters, updates, or promotional materials (with consent)

• Personalize your website experience

• Analyze performance and optimize marketing strategies

• Ensure legal compliance and prevent fraudulent activities

 

We will not sell or rent your personal information to third parties.

 

 

4. How We Share Information

 

We may share information in the following cases:

 

• Service Providers: With trusted partners who assist us in operations such as hosting, analytics, billing, or communications.

• Legal Requirements: When required by law, regulation, or court order.

• Business Transfers: In case of merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

 

All partners handling personal information are contractually bound to protect it and use it only for authorized purposes.

 

 

5. Data Retention

 

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless longer retention is required by law or for legitimate business needs.

 

When information is no longer required, it is securely deleted or anonymized.

 

 

6. Your Rights

 

You have the right to:

 

• Access and request copies of your personal data

• Correct or update inaccurate information

• Withdraw consent to certain uses of your data

• Request deletion of your personal information, subject to legal or contractual limitations

• File a complaint with the Commission d’accès à l’information du Québec or another competent authority

 

To exercise these rights, please contact us at [Insert contact email] with the subject “Privacy Request”.

 

 

7. Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, use, or disclosure.

 

However, no online transmission or electronic storage is completely secure. You acknowledge that you use our website and services at your own risk.

 

 

8. Cookies and Tracking Technologies

 

Cookies are small data files stored on your device. We use them to:

 

• Improve site performance and functionality

• Analyze traffic and user behavior

• Customize your browsing experience

 

You may disable cookies in your browser settings, but some features of the site may not function properly as a result.

 

 

9. International Data Transfers

 

As we work with clients and partners around the world, your information may be transferred and processed outside of Canada, including in jurisdictions that may not offer the same level of data protection.

We take reasonable measures to ensure that all transfers comply with applicable privacy laws and that your data remains protected.

 

 

10. Links to Third-Party Websites

 

Our website may contain links to third-party sites or social media platforms.

We are not responsible for the privacy practices or content of these websites. We encourage you to review their respective Privacy Policies before providing personal information.

 

 

11. Children’s Privacy

 

Our website and services are not intended for individuals under the age of 16.

We do not knowingly collect or store information about minors. If we become aware that personal data has been provided by a minor, we will promptly delete it.

 

 

12. Updates to This Policy

 

We may update this Privacy Policy from time to time.

The revised version will be posted on this page with an updated “Last updated” date. Your continued use of our site or services after such changes constitutes acceptance of the revised policy.

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